FAQ.

How to track my order? 

When shipping your package, we send you an e-mail with the tracking number of your package and a link that allows you to follow it on the shipping company website. You can also follow the delivery of your order at any time in your "My account" area, via the "Orders" section.

How can I contact LUBO customer service directly with my questions? 
Please email customerservice@lu-bo.com
If you are inquiring about an existing order, kindly try to have your order# ready. 

Does LUBO ship internationally?
Yes! We offer worldwide shipping at www.lu-bo.com.  Shipping rates vary depending on destination country and all customers are responsible for any additional tax and duties that may apply. 

Where can I learn about the latest LUBO news and promotions? 
Sign up for our V.I.P List to get all our news, special sales, and first previews.  You can also follow us on Instagram, Twitter, and Facebook get the lastest information about LUBO.

Can I return LUBO Underwear? 
All underwear merchandise is FINAL SALE. 

Where else can I buy LUBO?
Our collection is exclusively available at www.lu-bo.com .